Articles
Cisco’s Democratization of Data: A Common Language of Measurement
2 min read
By quantifying and measuring “engagement” around content, every single marketing activity can now be planned, goaled, tracked and optimized in a common context, enabling clear understanding of its relative impact.
Digital Pizza: How a Recipe Started Me Thinking on the B2B Customer Experience
3 min read
A simple experiment by a Michelin-starred chef sparked powerful results around one of the most sought after attributes a brand seeks to offer: positive customer experience.
Visualizing Data: Four Steps to Your Single Source of Truth
4 min read
At Cisco, we put our data to work to transform Digital Marketing. Decision making is more than capturing, organizing and visualizing customer data. It also involves nurturing a data-driven culture.
My Man Crush: Why Future Thinking Makes My Heart Beat
3 min read
I have a deep fascination for world-changing, mind-blowing, game-changing technology, and for ideas that transform our world, like digital transformation in business, and the digital evolution of our daily lives.